Policy
Terms of service
These storefront terms summarize how ordering, payment, shipping, and post-order support operate across the customer journey.
Use of the storefront
Customers use the storefront to browse products, place orders, manage account details, and request post-order support actions.
Order and payment behavior
Checkout totals, shipping fees, and payment status are confirmed at the time of order placement and may be reviewed again during order processing.
After-sales handling
Eligible orders can move through cancellation, return, refund, or exchange flows based on order state, delivery state, and payment state.